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Privacy Policy

​Last Updated: March 27, 2025

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At Lahens Wellness ("we," "our," "us"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (lahenswellness.com) and use our services. By using our Site, you consent to the practices described in this policy.

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1. Information We Collect

We collect different types of information in the course of operating our website and providing services to our users:

1.1 Personal Information
When you register for an account, make a purchase, or interact with us through the Site, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (such as credit card or billing information)

  • Date of birth (for age verification, if applicable)

  • Any other information you voluntarily provide to us

1.2 Non-Personal Information
We also collect non-personal information that is automatically sent to us when you interact with the Site. This includes:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring URL

  • Pages viewed on the Site

  • Time spent on the Site

  • Geolocation data (if you have enabled location services)

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2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services (e.g., process orders, deliver products, and manage customer accounts)

  • Respond to inquiries and provide customer support

  • Improve our website, services, and user experience

  • Send marketing communications, including newsletters, promotions, and offers (you can opt out at any time)

  • Process payments and prevent fraudulent activities

  • Comply with legal obligations, resolve disputes, and enforce our agreements

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3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect the security and confidentiality of your personal information. This includes:

  • Using encryption technologies (such as SSL) for online transactions.

  • Limiting access to your personal information to employees and service providers who need it to perform their duties.

However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms.

  • Legal Compliance: We may disclose your personal information to comply with legal obligations or respond to lawful requests from government authorities (e.g., subpoenas or court orders).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that allow us to remember your preferences, improve website functionality, and analyze user behavior.

You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. However, some features of the Site may not function properly if cookies are disabled.

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6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

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7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

  • Portability: You may have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [your email address].

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8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer needed, we will securely delete or anonymize it.

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9. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries. These countries may have different data protection laws than your country of residence. By using the Site, you consent to the transfer of your information to such countries.

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10. Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information as soon as possible.

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11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically for any updates.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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Lahens Wellness
Email: lahensmedicalcentermanager@gmail.com
Phone:305.407.8824
Address: 8950 SW 74th Ct Suite 1702 Miami FL 33156

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